Money Or Message – Which Is More Important In Marketing

Which is more important to your success as a marketer, Money or Message?

A team from the Wharton School of Business at the University of Pennsylvania

set out to establish the definitive answer to that very question.

The Answer: Your Unique Message is more predictive of success.

Pepsi, Frito-Lay, Colgate-Palmolive and a host of other big companies collectively invested more than a million dollars so that Wharton might track the return-on-investment (ROI) experienced by several dozen small businesses as a result of advertising.  These businesses were scientifically monitored and measured for seven long years.  The final report filled more than 2,500 pages.  Only three conclusions were reached:

No Correlation Between Dollars Invested And Results Gained (Money or Message)

In other words, how much you spend and what you can expect to see in return are not directly linked by any kind of mathematical equation.

Best Results Are Inextricably Linked To Your Message

Two advertisers invest the same amount of money reaching the same target audience.  One succeeds brilliantly and buys the mansion on the hilltop.  The other fails miserably, receiving no response whatsoever.  The difference between these two was in the powerful marketing message of their ads.

Ads that speak to the heart of the customer and touch a nerve are the ones that turn little companies into big companies.

But few people know how to write such an ad.  Most business owners approach advertising with the goal of merely getting their name out.  However, there is no evidence to suggest this will help you in the slightest.

The Wharton study indicates that everything hinges on the message you attach to your name.  Is your message predictable and, consequently, boring?  Is it believable and relevant to the need of the reader, listener or viewer?  Tempt a dog with a bowl of rice, and he'll ignore you.  Put a steak in the bowl, and you'll have his undivided attention.  Your prospective customers are no different.  What have you been putting in their bowls?

Results Increase With Repetition

When you've identified a powerful killer message that generates a positive response and you deliver that message consistently, business growth in year two will be approximately twice the growth of year one.  Growth in year three will be approximately triple the growth of year one, with growth measured in dollars, not percentages.  But following year three, anything can happen.  Your business can explode exponentially, or it can flatten out as though hitting an invisible glass ceiling.  I've seen clients grow to 70 times their original size, and I've seen clients slowly grow to only double or triple their original volume and then flatten out.  The difference is in the clients, not in the ads.

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